Privacy Policy

What type of information do you collect?
We collect information you provide directly, including your name, email address, phone number, mailing address, and details about the care needs you share with us through our contact and booking forms. We may also collect general technical information, such as IP address, when you visit our website.

How do you collect information?
We collect information when you fill out our contact or consultation booking form, call or text our business line, or otherwise reach out to us directly.

Why do you collect each type of personal information?
We use this information to respond to inquiries, schedule and confirm consultations, match caregivers in our registry with clients, and provide ongoing administrative support related to our caregiver registry services.

How do you store, use, share and disclose your site visitors' personal information?
We store your information securely and use it only to provide and improve our services. We do not sell your personal information. We may share relevant information with caregivers in our registry as needed to facilitate a match, and with service providers who help us operate our business (such as our scheduling and communications platforms). We do not share your information with third parties for marketing purposes.

How do you communicate with your site visitors?
We may contact you by phone, email, or text message (SMS) to confirm appointments, answer questions, and provide updates related to our services. You can opt out of SMS messages at any time by replying STOP.

How do you use cookies and other tracking tools?
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site.

How can your site visitors withdraw their consent?
You may withdraw consent to receive communications from us at any time by contacting us at info@nidoracare.com or by replying STOP to any text message.

Privacy policy updates
We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date.

Questions and your contact information
If you have questions about this privacy policy, contact us at info@nidoracare.com.

Data Sharing
Customer data is not shared with 3rd parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

We maintain administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. Access to your data is limited to authorized personnel only, and we do not transfer your data to any external organization under any circumstances, except as necessary to provide our services as described above.

Nidora Care Messaging Terms and Conditions

The messaging program consists of general conversational messaging to answer questions and provide support to customers.
You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. For help, reply HELP to any text message or contact us at info@nidoracare.com.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@nidoracare.com.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.